How to Remove a Card/Fob from a User

Step 1 – Select Users from the left side menu.

Step 2 – Start typing the user’s name in the Quick Find box. The user should be suggested in the drop down after the 3rd letter entered.

Step 3 – Select the user from the drop down and click the green find button to display the user details page.

Step 4 – Scroll down to the Other Details section. Remove the user’s card/fob id in Card/Identity Numbers section usually found in the Secondary field (The value will be greater than 4 digits).

Step 5 – Click the OK button

Note

The card / fob may now be re-registered at a device by another user.


RBM PaperCut Knowledge Base Articles

PaperCut KB Home
User Management
How to Find a User’s PIN
How to Allocate PINs to New Users
How to Enable Shared Account Selection – Individual User
How to Enable Shared Account Selection – Users in a Group
How to Give a User an Unrestricted Budget
How to Create a Temporary / Guest User in PaperCut
How to Reset a Temporary User in PaperCut
How to Add a New User in PaperCut
How to Give a User PaperCut Administrator Access
How to Remove a User from PaperCut Administrator Access
How to Remove Deleted Users from Papercut
How to Restrict Colour Prints/Copies to a Group
How to Remove Card / Fob from a User
Budgets
How to Create a Shared Account
How to Assign a User to a Shared Account
How to Update Budget Top Up Dates – Shared Accounts
How to Update Budget Top Up Dates – Groups
How to View/Refund a Print or Copy
How to View/Edit Page Costs
Reports
How to Run an Ad-hoc Report
How to Schedule a Regular Report
How to Change Details of a Scheduled Report
How to Generate a Report of User PINs / ID Numbers